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At one time, I thought one of the most stressful jobs on earth could be that of air controller. Now, I think the most frustrating job must be that of anyone manning a computer help desk. Here are excerpts of actual conversations.....
Customer: I'm trying to connect to the Internet with your CD, but it just doesn't work. What am I doing wrong? Tech support : OK, you've got the CD in the CD drive, right? Customer: Yeah.... Tech support: And what sort of computer are you using? Customer: Computer? Oh no, I haven't got a computer. It's in the CD player and all I get is weird noises. Listen.....
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Tech support : What kind of computer do you have? Female customer: A white one...
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Tech support: Click on the 'my computer' icon on the left of the screen. Customer : Your left or my left?
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Tech support: Good day. How may I help you? Male customer: Hello... I can't print. Tech support: Would you click on "start" for me and... Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates, damn it!
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Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it...
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Customer: I have problems printing in red... Tech support: Do you have a color printer? Customer: Aaaah...................thank you.
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Tech support : What's on your monitor now, ma'am? Customer: A teddy bear my boyfriend bought for me in the supermarket.
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Customer: My keyboard is not working anymore. Tech support: Are you sure it's plugged into the computer? Customer : No. I can't get behind the computer. Tech support: Pick up your keyboard and walk 10 paces back. Customer: OK Tech support: Did the keyboard come with you? Customer: Yes Tech support: That means the keyboard is not plugged in. Is there another keyboard? Customer: Yes, there's another one here. Ah...that one does work
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Tech support: Your password is the small letter "a" as in apple, capital letter "V" as in Victor, the number "7"...... Customer: Is that 7 in capital letters?
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Customer: I can't get on the Internet. Tech support: Are you sure you used the right password? Customer: Yes, I'm sure. I saw my colleague do it. Tech support : Can you tell me what the password was? Customer: Five stars.
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